Please fill out this form for all returns. Download form

Address:

Switcher Trading Sàrl
Retour B2B
Widengasse 10
5070 Frick
Switzerland

1. Return period :

The return periods are valid from the time of dispatch. The date of the postmark or personal return is decisive for the return.

1.1. 30 days right of return on products purchased by Switcher Trading Sàrl

2. No right of return :

Sorry, we cannot offer returns in the following cases:

2.1. For damaged items (except for transport damage)

3. Refund value :

If the product can be returned, the following refund rules apply:

Full refund for the purchase price:

3.1. Refund of the purchase price, provided that the following conditions are met: No traces of use, labels on the garment and original packaging are available

4.Return costs :

The postage costs for the return of items are generally borne by the sender. In the following cases, the return costs will be borne by Switcher Trading S.L.:

4.1. Upon receipt of an item other than ordered

4.2. In case of incorrect information in the online shop

4.3. Upon receipt of an unordered item

4.4. Upon receipt of a defective item